Kristelle Gadd

Recruitment Consultant

How did you get here? Describe your career history and background that led you to your role at HorizonOne.

I moved to Canberra 14 years ago after living overseas, the Northern Territory and Sydney. My dad was in Defence so moving around a lot seemed pretty normal to me!   When I first learned we were moving to Canberra however, I was less than impressed… Now I really love it here.

Whilst I was studying International Relations at ANU I began working in retail for a large jewellery chain… I had planned to leave retail once I had completed my degree however the influx of graduates from my field made it difficult to secure an opportunity that I was genuinely interested in.  I decided to continue working for the jewellers while also keeping my eye out for a role where I could use my degree and that I knew I would really enjoy. It turned out to be a great decision as I was given a lot of opportunities to progress through the company and I worked my way up from a casual sales assistant through to the Operations Manager. I was responsible for managing 4 stores across the ACT, assisting the teams with visual merchandising and displays, as well as coaching the teams from all 4 stores on their sales skills and store performance.

One day when I was looking at potential career moves, I found myself drawn to the Work With Us section of the HorizonOne website. What caught my eye was the culture of the team. It looked like a really friendly and social place to work with a supportive team.

Part of my role in retail was hiring new team members. I really enjoyed this aspect of my job so was keen to explore recruitment further

What does your role involve?

Lots of learning! At the moment I am just trying to learn as much as I can about the recruitment industry and the Accounting and Finance job market. I feel very lucky to be able to sit alongside David Harrington and help support him in his day to day recruitment activities. He really is an expert in the field and it’s a great opportunity to soak up his knowledge.

Moving forward my role will begin to involve meeting new candidates to get an understanding of their current situation and goals. I will then work to match them with suitable positions we have available.  I am also developing my skills writing up job advertisements, preparing candidate summaries and taking reference checks.

What would you say is different about HorizonOne’s approach to recruitment?

I would say the biggest difference is how we really hold our selves accountable to do what we say we’re going to do. For example, I’ve had some experiences with other recruitment agencies who said they would call and didn’t I always ended up having to chase them up to get an update.

I have really noticed that our consultants make a real effort to call when they say they will and are really good at keeping candidates and clients updated.

What do you like best about your role?

I’m really enjoying working with David. When I first interviewed for the position I was actually a bit intimidated by him, however as I’ve gotten to know him, I really like his honesty, especially when he’s speaking to clients and candidates. It’s clear he loves his job and he always gives his honest opinion to candidates, giving them the reality of the situation even if it’s not what they want to hear.

I’m also enjoying the variety of tasks and how much learning has been involved. Before starting with HorizonOne I had a real outside view of recruitment and thought the process was quite a simple one. Coming into the HorizonOne team I’ve been able to see how detailed the process really is behind the scenes.

One thing I am really looking forward to is making more calls to candidates letting them know they got the job! I love helping people so these calls are definitely one of my favourite things about being a recruiter.

Outside of work I love to…

I’m a big foodie, I love Asian food especially! My mum is Malaysian and has always exposed me to different foods and encouraged me to try new things, which has helped to build my love of all food from a variety of cultures now. On the weekends I can usually be found taking my dog, Geordie, for a walk around the neighbourhood, around the bush tracks near our house, or hanging out with friends and seeing a movie. I also really love shopping. My weakness is handbags and I am always saving up for a really nice one, I have a pretty good collection!

Who is the biggest stirrer in the office?

I haven’t really witnessed too much stirring yet… Everyone has warned me about David who is known as the stirrer in the office but I think he is still on his best behaviour at the moment!