David Harrington


What attracted you to join the business in 2009?

HorizonOne stood out as a great opportunity for a number of reasons. The company was in its early stages of development and I was excited by the prospect of building the business in the Canberra region as a quality-focused alternative to larger, generic recruitment firms.

I was also attracted to the values and ethics of the Directors. I believe when firms focus on dollars over core values it typically leads to poor service delivery and diminishes the quality of outcomes for clients and candidates. HorizonOne does not allow the financial result to override the core values or operational ethos of the business, it is quite the opposite.

What is the best thing about your job?

I have always loved recruitment as we get to work with so many great clients and candidates through different stages of their journey. You get to know a lot about the businesses you are working with and the various different characters you encounter. You are always learning something new.

I have developed some great friendships from my time in recruitment and gained a lot of personal satisfaction from seeing the organisations and people I work with grow and develop. I really enjoy assisting candidates to grow and develop through their careers by offering intelligent advice which leads to smart career choices.

It’s great to be able to drive my passion for the sector into a thriving business that continues to collect accolades for outstanding achievement. We are able to provide opportunities for others developing through their recruitment careers.

I am also lucky to work with a great business partner who is on the same page in terms of their approach to business and life. We have a fantastic team with us at HorizonOne and I genuinely enjoy coming to work!

What do you see as the future for professional recruitment going forward?

The future of professional recruitment revolves around both how you add value, and how you demonstrate that value. Recruitment service providers come and go quickly, particularly in those markets which have typically encouraged the surface level, low value, CV flicking services.

To stand the test of time, we need to deliver results that our clients can’t do for themselves. Our ability to do this and to truly partner with our clients to help them address critical talent shortages keeps us relevant. HorizonOne have a unique approach where we get involved earlier in the talent attraction strategy with our key clients, and we work on the whole employer brand proposition, not just the transactional recruitment needs.

What achievements are you most proud of from your time at the helm of HorizonOne?

HorizonOne has always been a values led business that has sought to innovate and improve the recruitment experience for our communities. We recognised early that the typical low-value agency model was broken, and we based our strategy and craft on a consulting approach that above all delivers valuable results, not just profit. I am exceptionally proud of how we have seen this approach gain traction here in the Canberra market to where we have built a brand that is recognised as a leader in our field. I am also incredibly blessed to work with an inspiring team who have adopted our ‘quality first’ ethos and continue to grow from strength to strength.

What do you believe are the 3 key elements to being successful in recruitment?

  • Goal orientation: Recruitment is a tough game with lots of ups and downs. If you want to be successful you have to keep a focus on longer term goals to help you overcome shorter term setbacks.
  • Resourcefulness: Clients and candidates engage us to solve problems. Whether that be finding great talent in areas of skills shortages, or capturing that next great opportunity to progress a career. Our ability to adapt and grow our knowledge and networks in the right areas helps deliver valuable outcomes.
  • Life skills: Recruitment is very much about understanding people and being able to put yourself in their shoes. Each day involves managing expectations, understanding motivations, and encouraging the best way to think about an issue. Good life skills in dealing with people is the glue that pulls these all together.

Who is the biggest stirrer in the office? Give us a good example?

I am trying to think of someone here other than me. All I can say is that I grew up with a twin brother so it seems such a waste to not put those skills into play.

What is something you do outside of work others would be surprised by?

I don’t really have any wild or wonderful hobbies but I am a keen fisherman in salt and fresh water. Otherwise, I love to spend time with my family and I keep active through a range of sports and exercise.